Help your city by offering protection to residents with HomeServe’s NLC Service Line Warranty Program.

Protect customers, recover lost revenue and resources related to water leaks, and strengthen your utility with the ServLine Program by HomeServe.

Our national partners assist us in delivering solutions to cities and utilities of all sizes.

Read what city officials, partners, and customers are saying about HomeServe’s water solutions.

Homeowner with a question about your policy or need one? Click here!


HomeServe residential water infrastructure solutions protect homeowners while promoting local business growth and funding infrastructure upgrades and social programs.

Affordable protection for homeowners from unexpected and potentially costly private service line issues

Leak protection program that provides financial security for utilities and their customers

Since its founding in 2003, HomeServe has been working in partnership with utilities and municipalities across the country to provide solutions that help address aging private and public infrastructure.

We are pleased to work with municipalities and utilities of all sizes to bring the National League of Cities Service Line Warranty Program (NLC SLWP) and the ServLine Program to their communities. The NLC SLWP, the only program of its kind endorsed by the National League of Cities, partners with over 1,200 cities and utilities and 16 state municipal leagues. ServLine, an affinity partner of the National Rural Water Association and 31 State Rural Water Associations, is offered by 215 water utilities. 

    Partnering Across the USA

    We are privileged to work with cities, utilities, and associations across America to educate and protect homeowners. Click below to learn more about our Programs in your area.

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    What Do We Do?

    HomeServe is a leading provider of solutions to educate and protect homeowners and provide critical infrastructure improvements. Our NLC Service Line Warranty Program covers repairs and replacements of private service lines, while the ServLine Program insures utilities and their customers against the excess expense resulting from customer water leaks.

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    National SLWP Partnerships

    We’ve been an NLC partner since 2010, giving peace of mind to city officials and residents who face the issue of failing infrastructure. Click the video above to hear from folks who work with communities across the country, or click below to learn about our NLC partnership.

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    ServLine Partnerships

    ServLine is an affinity partner of the National Rural Water Association and 31 State Rural Water Associations. The program is offered by 215 water utilities to protect customers from an excess water bill due to a leak, while helping the utility recapture leak-related lost revenue and resources involved in the administration of the leak adjustment process.

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    Latest News & Articles

    Case Study: ServLine Lost Water Product

    Case Study: ServLine Lost Water Product

    “Among residential customers, water leaks in their home used to be a real problem for us,” continued Cam, who has been GM at Kingsbury General Improvement District of Stateline, Nevada (KGID) since 2008. “It wasn’t so much the financial cost to us because of the way...

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