Since its founding in 2003, HomeServe has been working in partnership with utilities and municipalities across the country to provide solutions that help address aging private and public infrastructure.
We are pleased to work with municipalities and utilities of all sizes to bring the National League of Cities Service Line Warranty Program (NLC SLWP) and the ServLine Program to their communities. The NLC SLWP, the only program of its kind endorsed by the National League of Cities, partners with over 1,200 cities and utilities and 16 state municipal leagues. ServLine, an affinity partner of the National Rural Water Association and 31 State Rural Water Associations, is offered by 215 water utilities.
- HomeServe has been serving customers in North America since 2003.
- We partner with over 1,200 utilities and municipalities in the U.S. and Canada.
- We provide service to nearly 5 million customers, with more than 8.5 million contracts.
Partnering Across the USA
We are privileged to work with cities, utilities, and associations across America to educate and protect homeowners. Click below to learn more about our Programs in your area.
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What Do We Do?
HomeServe is a leading provider of solutions to educate and protect homeowners and provide critical infrastructure improvements. Our NLC Service Line Warranty Program covers repairs and replacements of private service lines, while the ServLine Program insures utilities and their customers against the excess expense resulting from customer water leaks.
National SLWP Partnerships
We’ve been an NLC partner since 2010, giving peace of mind to city officials and residents who face the issue of failing infrastructure. Click the video above to hear from folks who work with communities across the country, or click below to learn about our NLC partnership.
ServLine Partnerships
ServLine is an affinity partner of the National Rural Water Association and 31 State Rural Water Associations. The program is offered by 215 water utilities to protect customers from an excess water bill due to a leak, while helping the utility recapture leak-related lost revenue and resources involved in the administration of the leak adjustment process.
Latest News & Articles
Case Study: ServLine Lost Water Product
“Among residential customers, water leaks in their home used to be a real problem for us,” continued Cam, who has been GM at Kingsbury General Improvement District of Stateline, Nevada (KGID) since 2008. “It wasn’t so much the financial cost to us because of the way...
Virginia Homeowner Breathes Easy Thanks to Water Line Replacement
Judy B. of Annandale, Virginia had been living in her home for about 50 years, and knew for a fact that it had been standing long before she moved in. So, it wasn’t exactly a shock when earlier this year, problems with her water line started to arise. Judy has been a...
Increase In Extreme Cold Events Posing New Challenges for Water Providers
While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that have not...