About the Service Line Warranty Program

Through a unique “Savings & Solutions Program” Partnership, the NLC Service Line Warranty Program was conceived as a tool to help NLC member cities address the aging infrastructure issue on a local level for their residents. The NLC Service Line Warranty Program is the only one of its kind endorsed by the NLC, an organization that represents and advocates for cities and municipalities throughout the United States.

Since its founding in 2003, HomeServe has been working in partnership with utilities and municipalities across the country to provide solutions that help address aging infrastructure.

The program provides four key benefits for NLC members that participate:

  1. Educates resident homeowners about their service line responsibilities
  2. Provides an affordable solution that helps residents avoid the often-high cost of water and sewer service line repairs
  3. Engages local-area contractors to perform the repairs that contribute to the local economy
  4. Creates a new source of funding for projects that benefit the community

The NLC Service Line Warranty Program is currently available in over 1,000 municipalities across the country.

The Program is offered to homeowners as an option in municipalities that choose to participate. All Program educational outreach, service and administration are managed entirely by HomeServe at no cost to the municipality.  HomeServe is committed to unparalleled brand stewardship that adds value for our partner communities. This commitment is reinforced by an A+ Accredited Better Business Bureau rating. Our consumer brand, Service Line Warranties of America, is proud to be the recipient of the 2018 Western Pennsylvania Better Business Bureau Torch Award for Marketplace Ethics. HomeServe is committed to acting with the highest level of integrity and ethical conduct in all interactions with partners, customers, employees, contractors and shareholders.

To visit our consumer site, Service Line Warranties of America, please click here.