Dennis Lyon

Dennis Lyon

Regional Account Director

Biography:

Dennis Lyon currently serves as Regional Account Director. He is responsible for working with municipalities/utilities to educate and develop the best program options for their residents. Prior to HomeServe, Dennis spent 17 years in business development and account management for equipment manufacturers and distributors, insurance, and media companies. In these roles, he has worked across multiple industries, including water and wastewater utilities, trucking companies, insurance companies, and commercial and retail businesses. Dennis received a B.A. in Communications from Mount Senario College.

Contact Dennis Lyon

League of Oregon Cities – City Focus Podcast

Listen to a conversation with Dennis Lyon of HomeServe and Mike Cully, Executive Director of the League of Oregon as they discuss how the program has benefited municipalities and residents across the state.

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NLC Service Line Warranty Program and Orem, Utah, Celebrate Service Milestone

What a week it’s been – and it’s only Wednesday! This week, I had the pleasure of joining my colleague Steve Bieranowski in the City of Orem, Utah to meet […]

Baltimore Launches Backflow Preventer Pilot Program

In October, the City of Baltimore announced a pilot program to install backflow preventers in qualifying homeowners’ sewer laterals as part of an effort to reduce sewage backflow into residents’ […]

Water Conservation More Important than Ever During Drought

The Western United States is experiencing a slow-moving crisis: drought. In fact, drought has impacted more people globally over the past 40 years than any other type of natural disaster, […]

Aging Water Infrastructure Subject of April 27 Roundtable

An expert panel will address “Aging Water Infrastructure in Our Communities,” during an online roundtable at 3 p.m. April 27. Tameika Isaac Devine, Derek Green and Scott Benson will speak […]

Public-Private Partnerships May Be Solution to Aging Infrastructure

Infrastructure is aging, the national deficit is growing and tax revenue has taken a hit from COVID-19. Many communities are wondering where they will find the funds to provide basic […]

Community Roundtable – Addressing New Challenges from COVID-19

The COVID-19 pandemic has brought new challenges to local and utility leaders.  How do you keep the utilities running, ensure the safety of your employees and residents, or hold public meetings […]

Community Roundtable: Addressing New Challenges from COVID-19 – Moderated by the NLC

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Positive Stories Offer Hope During Coronavirus Epidemic

With ever-increasing numbers of confirmed coronavirus cases, businesses shuttering, layoffs and furloughs, it is only natural that we seek out positive stories to counterbalance growing anxiety. The good news is […]

Aging Infrastructure Spending and Tight Budgets Require Creative Funding

It is no surprise to local leaders that federal and state aging infrastructure spending has been dropping for years. However, cities are still faced with the issue of funding maintenance […]

Is Your Tap Water Safe to Drink?

As a municipal official, you want to know that your residents’ tap water is safe to drink, but there may be things lurking in the water supply of which you […]

Take Over Your Block: An Interview With Better Block Foundation

The latest NLC housing report addresses the importance of neighborhood revitalization. Christie Myers, Managing Director of Opportunity Dallas, interviewed Krista Nightengale, Managing Director of Better Block Foundation, about the great work they […]

Three Ways Scranton Is Rebuilding Its Legacy

Bill Eller, Vice President of Business Development recently contributed an article to the NLC’s Love My City campaign about the three ways Scranton, Pennsylvania is rebuilding its legacy. As the National […]

What Royalty Payments Can Do For Your City

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Cottage Grove Council Acts to Offer Residents Optional Protection

Cottage Grove, Oregon, the state’s Covered Bridge Capitol, boasts many beautiful older homes in quiet neighborhoods. The city’s so picturesque that it’s been selected as an All-American City, Green Power […]

Infrastructure Needs and Stretched Budgets Addressed by P3s

Our infrastructure is aging, our national deficit growing and our tax revenue just isn’t up to the task – not without politically unpopular and potentially devastating increases. So public-private partnerships, or […]

New Homeowner Rescued by HomeServe Cares

Katy C., a new homeowner in Hyattsville, Maryland, had a nasty surprise waiting in her mailbox – a water bill for $1,000. “It was usually $80 or $100,” she said […]

Rebuilding Sewage and Water Infrastructure Is Urgently Needed Publicly and Privately

That our national sewage and water infrastructure is in dire shape is no surprise to anyone – nearly ten years ago, the New York Times wrote an article warning of the […]

NLC Service Line Warranty Program Helps Salt Lake Resident With Problem Sewer Line

Helen T. of Salt Lake City knew she needed to do something about her sewer line – it had gotten to the point that she had to have it cleaned […]

Older Homes Are Prone To Plumbing Problems

Old homes have unique charms, but they also may be hiding plumbing problems in their walls and floorboards. Older homes can have a host of problems with the plumbing that […]

NLC Service Line Warranty Program Gives Employees A Day Off To Help Kids Play

More than a dozen NLC Service Line Warranty Program Utility Service Partners by HomeServe employees joined more than 200 other local business people and Seneca Valley Schools pupils and volunteered […]

Water Conservation: Partnering With Ratepayers To Reduce Costs

Potable water is valuable and requires time, labor and resources to produce and deliver to ratepayers, and water utilities are expected to maintain a constant, clean supply with aging infrastructure […]

Three Ways P3s Can Benefit Your Community

The Trump administration has proposed expanding the U.S. Department of Transportation Private Activity Bond program, encouraging the development of public-private partnerships (P3s) in transportation projects. While P3s do not work […]

Tucson Park Enhancements Financed By NLC SLWP

Municipalities that partner with the NLC Service Line Warranty Program receive a revenue share from policies sold that can be dedicated to a wide variety of beneficial community programs. The […]

Smart Meters Can Help Stop The Loss Of Water… And Dollars

A state audit found that Pittsburgh is losing half of the clean water it processes; Olean, N.Y., loses two of every five gallons; Ontario, Canada, is losing $700 million a […]

All-abilities Playground Built Through Community Effort in Partner City Orem, Utah

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Green Infrastructure: Three Key Concepts for Municipal Officials

As municipal officials look to improve infrastructure, rehabilitate distressed neighborhoods and make communities more livable, many are turning to green infrastructure, which uses existing infrastructure, such as parks, to contain […]

Lead in Water: Utilities and Homeowners Must Both Have Skin In the Game to Protect Public Safety

June is National Safety Month, a time when we should consider how to promote safety in our homes and workplaces.  There have been many articles and stories in the news […]

Looking Back At 2016

2016 saw tremendous and exciting activity for the NLC Service Line Warranty Program! We welcomed 71 new city partners in the U.S., bringing our total to over 400 across North […]

A Message From Tom Rusin, CEO

The summer of 2016 brought many exciting changes to USP, program administrator for the National League of Cities Service Line Warranty Program. In July, USP and HomeServe USA, a leading […]

NLC 2016 City Summit: Welcome Home

The National League of Cities 2016 City Summit will take place in Pittsburgh, Pennsylvania, from November 16th through November 19th. USP is excited to have the City Summit in our […]

NLC Service Line Program: Helping Municipal Infrastructure

The National League of Cities (NLC) Service Line Warranty Program helps residents of participating municipalities repair or replace thousands of water and sewer laterals every year. The program has helped […]

Flashback Friday – Phoenix, AZ

Identified by VisitPhoenix as “the cosmopolitan heart of Arizona and the soul of the American Southwest,” Phoenix, Arizona, is a longtime partner with the NLC Service Line Warranty Program by […]

City Of Phoenix Homeowners Have Saved More Than $1 Million In Repair Costs For Water And Sewer Lines With The NLC Service Line Warranty Program

The City of Phoenix, Arizona, has become the second partner participating in the National League of Cities (NLC) Service Line Warranty Program to surpass one million in paid repair costs […]

USP’s Favorite Things

The NLC Service Line Warranty Program by HomeServe, previously known as Utility Service Partners, Inc. (USP) has had a busy year. Here are a few of our favorite blog articles in […]

Is Your State Running Out Of Water?

Fall has arrived in the US, but the summer drought still drags on for many areas of the nation – with a few states in danger of running out of […]

Customer Spotlight: Michael and Kathleen O’Brien in Tucson, Arizona

When you live in a scorching desert climate like Arizona, having a tree on your property can bring beauty, cooling shade for your home and even a quiet place to gather […]

Program Highlights

The fall campaign is in full swing and seeing great success! We welcomed 47 new cities into the program from across North America. In the United States, the program saw […]

What Makes the NLC Service Line Warranty Program the Best Service Line Warranty Provider Choice?

Experience: More than 250 cities, large and small, across North America have introduced the NLC Service Line Warranty Program to its residents. Cities such as Atlanta, Georgia; Phoenix, Arizona; San […]

Partnering For Brand Stewardship

Commitment to unparalleled brand stewardship is demonstrated through Utility Service Partners (USP) outstanding brand reputation. USP manages all aspects of the National League of Cities (NLC) Service Line Warranty Program, […]

Why Would Homeowners Need A Service Line Warranty?

Most homeowners don’t think about the condition of the external buried water and sewer lines that run from the public utility connection to the exterior of their homes – out […]

President’s Corner: A Message From Philip E. Riley, Jr., President And CEO

The 2014 – 2015 Fiscal Year was a period of significant growth for Utility Service Partners, Inc., program administrator for the National League of Cities (NLC) Service Line Warranty Program. From the expansion […]

Why Do We Need Public-private Partnerships?

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In-home Plumbing Protection Available Through NLC Service Line Warranty Program

The NLC Service Line Warranty Program by HomeServe, formerly Utility Service Partners, Inc. (USP) is excited to announce the addition of a new product to the National League of Cities […]

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Service Line Warranties Of America, A Utility Service Partners Company, Sponsors The Forever Young Ball In Atlanta

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Avoid The Financial Hardship That Comes With Unexpected Water/Sewer Line Repairs  

Press Release from City of Easton Pennsylvania Patch.com by City of Easton – July 21, 2021 We recently shared the news that the City is now partnering with Service Line […]

HomeServe Acquires HVAC Operations from UGI HVAC Enterprises, Inc.

Acquisition furthers HomeServe’s Mid-Atlantic HVAC service business footprint, enhances customer satisfaction and opportunities to achieve operational efficiencies NORWALK, Conn. – October 1, 2020 – HomeServe USA (HomeServe), a leading provider of […]

HomeServe Gives Back

Originally published by Observer-Reporter.com. Homeserve USA employees, along with Canonsburg Mayor David Rhome and Canonsburg Council, weeded, mulched, planted flowers and trimmed trees on Pike Street at the Jean Popp […]

Service Line Warranties of America, a HomeServe Company, Wins the Better Business Bureau of Western PA’s 2018 Torch Awards for Ethics

Originally posted on the Better Business Bureau’s website. Click here to view the press release. Your Better Business Bureau of Western PA is pleased to announce the winners of its 2018 Torch Awards […]

HomeServe Hosts Third Annual Contractor Conference with Special Guests from the PBS Series This Old House

CHATTANOOGA, Tenn.- Last week, HomeServe USA, a leading provider of home repair solutions to 3.6 million customers across the U.S. and Canada, hosted 46 of the company’s top contractor partners at […]

Utility Service Partners, a HomeServe Company, Serves as a Conference Sponsor of the National League of Cities’ City Summit

City of Phoenix Presented Leadership Award for Participation in NLC Service Line Warranty Program NORWALK, Conn.–(BUSINESS WIRE)– The NLC Service Line Warranty Program (formerly administered by Utility Service Partners (USP), […]

NLC Service Line Warranty Program Welcomes 36 New Partners this Fall

Our team is growing! During the past six months, we have been thrilled to welcome 36 new partners to the National League of Cities (NLC) Service Line Warranty Program. Our […]

City of Phoenix Homeowners Have Saved More Than $1 Million in Repair Costs for Water and Sewer Lines with the NLC Service Line Warranty Program

Phoenix, Arizona—The City of Phoenix, Arizona, has become the second partner participating in the National League of Cities (NLC) Service Line Warranty Program to surpass $1 million in paid repair […]

Utility Service Partners Welcomes 36 New Partnerships Across North America

Published November 17th 2015   The NLC Service Line Warranty Program by HomeServe (formerly known as Utility Service Partners, Inc. (USP)) welcomes 36 new partners this fall – including several […]

In-Home Plumbing Protection Available Through NLC Service Line Warranty Program

Utility Service Partners, Inc. (USP) is excited to announce the addition of a new product to the National League of Cities (NLC) Service Line Warranty Program. The In-Home Plumbing repair […]

Utility Service Partners Welcomes 12 New Partners Across North America

Utility Service Partners, Inc. (USP) welcomes 12 new fall partners—including Hamilton, Ontario; Tulsa, Oklahoma, and Tucson, Arizona—who join more than 200 municipalities across North America offering the National League of […]

NLC Service Line Warranty Program Employees Host a Jelly Bean Drive for Beverly’s Birthdays

Everyone deserves a chance to have a birthday party, which is why NLC Service Line Warranty Program by HomeServe employees stepped up to donate candy and party supplies to Beverly’s […]

Utility Service Partners Employees Welcome Children For Take Our Daughters And Sons To Work Day

On April 24, 2014, the NLC Service Line Warranty Program by HomeServe (previously Utility Service Partners, Inc. (USP)) hosted nine students for Take Our Daughters and Sons to Work Day®. […]

Press Release: Service Line Warranties of America receives Western PA BBB Torch Award for Marketplace Ethics

Service Line Warranties of America (SLWA), a HomeServe company, is proud to be selected as the 2013 Winner of the Western Pennsylvania Torch Award for Marketplace Ethics by the Western […]

Utility Service Partners Recognizes Clarence Anthony, Mayor Marie Lopez Rogers And The City Of Atlanta Georgia …

At the 2013 National League of Cities Congress of Cities and Exposition in Seattle, Washington, the NLC Service Line Warranty Program by HomeServe (formerly Utility Service Partners, Inc. (USP)) presented […]

Utility Service Partners Recognized For Outstanding Contributions To The National Black Caucus Of Located Elected Officials (NBC LEO)

The NLC Service Line Warranty Program by HomeServe (formerly Utility Service Partners, Inc. (USP)), administrator of the National League of Cities Service Line Warranty Program, was recognized by the National […]

Press Release: USP Employees Donate Over 500 Pounds Of Food Items For Needy Families

FOR IMMEDIATE RELEASE December 6, 2012 USP Employees donate over 500 pounds of food items for needy families Canonsburg, PA – During the month of November, the 57 employees at […]

NLC Service Line Warranty Program

NLC Service Line Warranty Program The program is being offered in partnership with the National League of Cities (NLC), of which Avondale is a member. The program came to the […]

NLC Service Line Warranty Program Welcomes New Cities

NLC Service Line Warranty Program Welcomes New Cities NLC soon will celebrate two years of offering the NLC Service Line Warranty Program to cities and their residents. Since the program […]

Sewer Line Insurance Available In East Stroudsburg

Sewer line insurance available in East Stroudsburg May 18, 2012 East Stroudsburg Borough is introducing an optional, low-cost sewer line insurance program for all borough homeowners. The program is being […]

Sewer Line Insurance Available Soon

Sewer line insurance available soon From staff reports Published: Monday, May 14, 2012 1:28 PM EDT Shippensburg borough residents and customers of Cumberland-Franklin Joint Municipal Authority will soon have access […]

Carlisle Introduces Service Line Warranty Program

Carlisle introduces service line warranty program From staff reports | Posted: Wednesday, May 2, 2012 7:00 am Borough of Carlisle residents will see a mailing soon notifying them of a […]

NLC Service Line Warranty Program

NLC Service Line Warranty Program By Kara Van Pelt Register-Herald Reporter – April 1, 2012 The City of Avondale is notifying residents of a program provided through the National League […]

Press Release: Utility Service Partners Announces the Appointment Of Advisor Jim Hunt

Canonsburg, PA – Utility Service Partners, Inc. (USP) is proud to announce that Jim Hunt will be joining USP as an Advisor. Jim Hunt brings extensive experience in local government […]

Council Endorses Utility Service Company, Discusses Possible Border Changes

Council endorses utility service company, discusses possible border changes 18 January 2012 BY MORGAN YOUNG; Staff writer Shippensburg Borough Council decided to work with a utility service company offering line […]

Prairie Village And Roeland Park Offer Sewer & Water Line Warranties

Prairie Village And Roeland Park Offer Sewer & Water Line Warranties November 14, 2011 Drinking water service line Wastewater service line More and more homeowners are realizing that the sewer […]

NLC Enterprise Programs at Congress of Cities: Bringing Value-Added Solutions to Cities

NLC Enterprise Programs at Congress of Cities: Bringing Value-Added Solutions to Cities October 03, 2011 by Sandi Burtseva City officials attending the Congress of Cities in Phoenix next month will […]

Residential Utility Line Protection Program

Residential Utility Line Protection Program Posted on: September 26, 2011 City of Avondale residents will see offers in their mail boxes soon. The cost for citizens who choose to purchase […]

Avondale Offers Property Owners Sewer Line Warranty

Avondale offers property owners sewerline warranty By David Madrid The Arizona Republic September 21, 2011 Avondale is introducing a program that provides sewerline insurance for property owners. The Service Line […]

Utility Service Partners Teams Up With The Pennsylvania League of Cities and Municipalities

Utility Service Partners Teams Up With The Pennsylvania League of Cities and Municipalities Will Offer Utility Service Line Warranties to Municipal Residents Across Pennsylvania Utility Service Partners (USP), the administrator […]

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