Jenna Hazelet

Jenna Hazelet

Director of Business Development

Biography:

Jenna Hazelet currently serves as a Director of Business Development for the Southeast. She is responsible for working with small to medium sized municipalities/utilities to help educate and develop the best program options for their residents. Jenna serves on a Tennessee Association of Utility District’s committee that is dedicated to developing networking connections for women who work in the water industry and mentoring young women interested in joining the field. Prior to HomeServe, Jenna focused on serving her community of Chattanooga, TN by developing a bakery in a local cafe where she would later serve as the Front of House Manager and Special Event Coordinator. Jenna received a B.S. in Psychology from Liberty University and still resides in Tennessee with her husband, son, and three dogs.

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Water Line Repair Brings Relief to Homeowner

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Employee and Community Safety Safeguarded by Working from Home

During this coronavirus epidemic, we must all come together – figuratively! – to do what we can to ensure community safety by stopping the spread of the virus and protecting […]

Aging Infrastructure Spending and Tight Budgets Require Creative Funding

It is no surprise to local leaders that federal and state aging infrastructure spending has been dropping for years. However, cities are still faced with the issue of funding maintenance […]

Building a Stronger America With the EPA and You

President Trump is inviting local and state governments to “Build a Stronger America” through investment in infrastructure. The president’s plan is to spur $1.5 trillion in investment by distributing $200 […]

Home Maintenance Challenges of Aging in Place

Home maintenance challenges are a key factor for aging Americans wishing to remain in their own homes. According to U.S. Census data, the number of Americans aged 65 and older is […]

Take Over Your Block: An Interview With Better Block Foundation

The latest NLC housing report addresses the importance of neighborhood revitalization. Christie Myers, Managing Director of Opportunity Dallas, interviewed Krista Nightengale, Managing Director of Better Block Foundation, about the great work they […]

New Homeowner Rescued by HomeServe Cares

Katy C., a new homeowner in Hyattsville, Maryland, had a nasty surprise waiting in her mailbox – a water bill for $1,000. “It was usually $80 or $100,” she said […]

Build a Stronger America with the EPA

President Trump is inviting local and state governments to “Build a Stronger America” through investment in infrastructure. The president’s plan is to spur $1.5 trillion in investment by distributing $200 […]

Rebuilding Sewage and Water Infrastructure Is Urgently Needed Publicly and Privately

That our national sewage and water infrastructure is in dire shape is no surprise to anyone – nearly ten years ago, the New York Times wrote an article warning of the […]

Older Homes Are Prone To Plumbing Problems

Old homes have unique charms, but they also may be hiding plumbing problems in their walls and floorboards. Older homes can have a host of problems with the plumbing that […]

Six Tips To Help Residents Age In Place

Since Jan. 1, 2011, 10,000 Baby Boomers are eligible to retire daily, and Americans 65 and older will make up 19 percent of the population by 2030. Many of those […]

Water Conservation in Drought: A Three-Pronged Approach

Here are a few tips to help residents with water conservation in a drought: Use washing machines and dishwashers for full loads only. When washing dishes or hands, brushing teeth or […]

A Three-pronged Approach To Water Conservation In Drought

What Can Residents Do? Here are a few tips to help residents conserve water during a drought. Use washing machines and dishwashers for full loads only. When washing dishes or […]

Don’t Let Your Residents Be Left Out In The Cold

The recent bomb cyclone has played havoc across the country, from frigid flooding in the Northeast to abnormally low temperatures and snowfall in the south. And as the temperatures sank, […]

A Message From Tom Rusin, Ceo

At USP, a HomeServe Company, our focus on delivering an exceptional customer experience can only be realized with a passionate and engaged workforce. Feedback from employees has revealed that many […]

Day Without Water

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Aging In Place

Home Maintenance is a key factor for aging Americans wishing to remain in their own homes. According to U.S. Census data, the number of Americans aged 65 and older is […]

Lead in Water: Utilities and Homeowners Must Both Have Skin In the Game to Protect Public Safety

June is National Safety Month, a time when we should consider how to promote safety in our homes and workplaces.  There have been many articles and stories in the news […]

National League Of Cities Service Line Program: Helping Municipal Infrastructure

The National League of Cities (NLC) Service Line Warranty Program helps residents of partner municipalities repair or replace thousands of water and sewer laterals every year. The Program has helped […]

Program Highlights

The fall campaign is in full swing and seeing great success! We welcomed 47 new cities into the program from across North America. In the United States, the program saw […]

What Makes the NLC Service Line Warranty Program the Best Service Line Warranty Provider Choice?

Experience: More than 250 cities, large and small, across North America have introduced the NLC Service Line Warranty Program to its residents. Cities such as Atlanta, Georgia; Phoenix, Arizona; San […]

Why Do We Need Public-private Partnerships?

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In-home Plumbing Protection Available Through NLC Service Line Warranty Program

The NLC Service Line Warranty Program by HomeServe, formerly Utility Service Partners, Inc. (USP) is excited to announce the addition of a new product to the National League of Cities […]

Building Sponge Cities

By Cathy Spain When it rains, stormwater runoff is captured in city storm sewers and eventually empties into rivers, ports and other waterways. Communities use many strategies to prevent, control and […]

Burst Pipes Create Ice Home

Anytime you leave your home on an extended trip, it’s a good rule of thumb to turn off all the utilities – especially the water! This rule is especially important […]

Utility Service Partners Provides 80 Free Warranties To Southeast Energy Assistance In Atlanta

The NLC Service Line Warranty Program (formerly known as Utility  Service Partners) partnered with the Southeast Energy Assistance Program in Atlanta, Georgia, to offer 40 water line warranties and 40 […]

Climate Impacts On Water: Going To Extremes

by Carolyn Berndt Extreme weather events, extreme drought and extreme flooding are among the impacts that climate change is and will have on water quality and availability in cities. According […]

Ways To Help Reduce Sanitary Sewer Backups In Your Community

Sanitary sewer backups happen and it is not a pretty sight. Debris, grease, roots, pipe breaks, insufficient capacity and obstructions all cause sewage to back up into homes and businesses […]

Service Line Protection Available for Hallsdale-Powell Utility District Homeowners

New service builds on the Leak Adjustment Protection Program launched earlier this year Knoxville, TN – September 9, 2021 – Hallsdale-Powell Utility District has partnered with Service Line Warranties of America […]

HomeServe Announces Winners of “Caring For Community” Grant Program Focused on Coronavirus Relief

Five winners selected with a combined grant value of over $50,000 NORWALK, CT (Sept 29, 2020) – HomeServe USA, a leading provider of home repair solutions, announced the latest winners of […]

HomeServe HVAC Segment Continues Expansion with Acquisition of Freedom Heating and Cooling in Birmingham, Alabama

Norwalk, Conn. (August 10, 2020) – HomeServe USA (HomeServe), a leading provider of service plans, repair and installation services for the home, today announced the acquisition of Birmingham, Alabama-based Worry Free Comfort Systems, […]

HomeServe Cares Foundation Announces Winners of ‘Caring for Community’ Grant Program

The Winners Will Each Receive $25,000 to Support Community-Enhancement Projects. NORWALK, Conn.–(BUSINESS WIRE)–HomeServe USA announced today the first-ever winners of the HomeServe Cares Foundation’s (HSCF) Caring for Community grant program. […]

HomeServe Hosts Third Annual Contractor Conference with Special Guests from the PBS Series This Old House

CHATTANOOGA, Tenn.- Last week, HomeServe USA, a leading provider of home repair solutions to 3.6 million customers across the U.S. and Canada, hosted 46 of the company’s top contractor partners at […]

HomeServe Joins This Old House on PBS as Sponsor

HomeServe and This Old House partner to educate homeowners with expert advice that helps them maintain, enhance and protect their homes—and raise awareness about the job skills gap and critical […]

Utility Service Partners Welcomes 36 New Partnerships Across North America

The NLC Service Line Warranty Program by HomeServe (formerly known as Utility Service Partners, Inc. (USP)) welcomes 36 new partners this fall – including several cities in Arizona, Iowa, Texas […]

In-Home Plumbing Protection Available Through NLC Service Line Warranty Program

Utility Service Partners, Inc. (USP) is excited to announce the addition of a new product to the National League of Cities (NLC) Service Line Warranty Program. The In-Home Plumbing repair […]

Utility Service Partners Provides 80 Free Warranties To Southeast Energy Assistance In Atlanta

The NLC Service Line Warranty Program by HomeServe (formerly Utility Service Partners, Inc. or USP) partnered with the Southeast Energy Assistance Program in Atlanta, Georgia, to offer 40 water line […]

Service Line Warranties Of America Sponsors The Forever Young Ball In Atlanta

Service Line Warranties of America (SLWA), previously owned by Utility Service Partners, Inc. (USP) company before it was purchased by HomeServe, was proud to be a Presenting Opportunity Sponsor for […]

Utility Service Partners Welcomes 12 New Partners Across North America

Utility Service Partners, Inc. (USP) welcomes 12 new fall partners—including Hamilton, Ontario; Tulsa, Oklahoma, and Tucson, Arizona—who join more than 200 municipalities across North America offering the National League of […]

Utility Service Partners Recognizes Clarence Anthony, Mayor Marie Lopez Rogers And The City Of Atlanta Georgia …

At the 2013 National League of Cities Congress of Cities and Exposition in Seattle, Washington, the NLC Service Line Warranty Program by HomeServe (formerly Utility Service Partners, Inc. (USP)) presented […]

Utility Service Partners Recognized For Outstanding Contributions To The National Black Caucus Of Located Elected Officials (NBC LEO)

The NLC Service Line Warranty Program by HomeServe (formerly Utility Service Partners, Inc. (USP)), administrator of the National League of Cities Service Line Warranty Program, was recognized by the National […]

Upcoming Events

2021 Getting the Lead Out – NLC Webinar

Getting the Lead Out: Public and Private Resources for Cities to Address Lead in Water Infrastructure Date: October 20, 2021 Time: 1:00pm EST According to the NRDC’s new national survey […]