Regional Account Director
Mike is a graduate of California University of Pennsylvania with a Bachelor of Arts in Communication, which has prepared him for working with municipal leaders and presenting to leaders across the nation. An experienced leader with management and customer service experience, Mike has extensive experience providing outstanding service and was even ranked in the top ten for Outstanding Customer Service as the Branch Manager for Enterprise Rent-a-Car. Since joining USP in 2009, he has helped improve program offerings through feedback from partners and develop many programs around the eastern states.
Outside of the office, Mike enjoys spending time with his family, traveling and meeting new people. He enjoys the outdoors and reading as much as he can about United States history.
Ohio’s Aging Water Infrastructure – Challenges and Solutions for Municipalities, Utilities, and Homeowners with Allie Terrell
Indiana’s Aging Water Infrastructure – Challenges and Solutions for Municipalities, Utilities, and Homeowners with Mike Chambers
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With ever-increasing numbers of confirmed coronavirus cases, businesses shuttering, layoffs and furloughs, it is only natural that we seek out positive stories to counterbalance growing anxiety. The good news is […]
Federal health officials have left it up to state and local officials on what measures will be used to prevent or control a coronavirus outbreak in their communities. “Local and […]
The National League of Cities City Summit will be held Wednesday, Nov. 20, through Saturday, Nov. 23, at the Henry B. Gonzalez Convention Center in San Antonio, and the NLC […]
The Serenity Farm Equestrian Center in Luckey, Ohio, has been offering equine therapy and learning programs for nearly 20 years. The Center aims to help those with neurological and mobility […]
Summer is ending – time to think about frozen pipes. As the weather begins to cool and we enjoy all those pleasures that come with fall, don’t forget that homeowners […]
The latest NLC housing report addresses the importance of neighborhood revitalization. Christie Myers, Managing Director of Opportunity Dallas, interviewed Krista Nightengale, Managing Director of Better Block Foundation, about the great work they […]
In recognition of Fair Housing Month, Christie Myers, Managing Director of Opportunity Dallas, addresses the importance of fair housing policy and practice to vulnerable populations. “Fair housing practices help people […]
It is no secret that our country’s aging infrastructure is worsening, and that there is no one guiding agency or overall plan to address myriad issues from crumbling water pipes […]
Our infrastructure is aging, our national deficit growing and our tax revenue just isn’t up to the task – not without politically unpopular and potentially devastating increases. So public-private partnerships, or […]
President Trump is inviting local and state governments to “Build a Stronger America” through investment in infrastructure. The president’s plan is to spur $1.5 trillion in investment by distributing $200 […]
That our national sewage and water infrastructure is in dire shape is no surprise to anyone – nearly ten years ago, the New York Times wrote an article warning of the […]
Old homes have unique charms, but they also may be hiding plumbing problems in their walls and floorboards. Older homes can have a host of problems with the plumbing that […]
National League Of Cities Written by Cathy Spain In the late 1970s, I was a research economist writing guidebooks for local officials about the affordability of new infrastructure to achieve […]
It was 11 p.m. Sept. 14, and the Cape Fear Public Utility Authority had a problem, one that could be described as either as small as a 48-inch raw water […]
Today, local officials face a problem decades in the making: aging water infrastructure systems and the costs of repair and replacement. Much of the country’s one million miles of water lines are […]
Earlier this year, we introduced the idea of Six Pillars that must be addressed to reverse the dire state of America’s water infrastructure. The solution lies in leadership and a […]
The relationship between public health, clean water and sanitation has been explored since ancient times – the Greeks observed a connection between lifestyle, social class and health, but there were […]
Clean water technologies (filtration and chlorination) are likely the most important public health intervention of the 20th Century. —Centers for Disease Control and Prevention Every day, we habitually turn on […]
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June is National Safety Month, a time when we should consider how to promote safety in our homes and workplaces. There have been many articles and stories in the news […]
The story of Follansbee begins in 1699 with French explorers who claimed the Ohio River valley and developed trade with many native tribes, including the Mingo Indians who occupied a […]
Infrastructure matters. It matters, in big ways and in small, to our country, our economy, our quality of life, our safety, and our communities. Roads, bridges, rails, ports, airports, pipes, […]
The water crisis in Flint, Michigan, has put a national spotlight on water infrastructure and the importance of upgrading outdated systems, which includes private lines into homes. With water and […]
The fall campaign is in full swing and seeing great success! We welcomed 47 new cities into the program from across North America. In the United States, the program saw […]
The 2014 – 2015 Fiscal Year was a period of significant growth for Utility Service Partners, Inc., program administrator for the National League of Cities (NLC) Service Line Warranty Program. From the expansion […]
Should cities and municipalities enter into partnerships with private companies? Public entities and private companies have been successfully collaborating for years via advisory boards, stakeholder groups and governance bodies to […]
The NLC Service Line Warranty Program by HomeServe, formerly Utility Service Partners, Inc. (USP) is excited to announce the addition of a new product to the National League of Cities […]
Anytime you leave your home on an extended trip, it’s a good rule of thumb to turn off all the utilities – especially the water! This rule is especially important […]
Recently, NLC joined local governments and water utility and industry leaders to call attention to the state of our nation’s aging infrastructure, the staggering need for water infrastructure investments and […]
