Mike Chambers

Regional Account Director

Awards, Affiliations & Experience:

Indiana Municipal League

Biography:

Mike is a graduate of California University of Pennsylvania with a Bachelor of Arts in Communication, which has prepared him for working with municipal leaders and presenting to leaders across the nation. An experienced leader with management and customer service experience, Mike has extensive experience providing outstanding service and was even ranked in the top ten for Outstanding Customer Service as the Branch Manager for Enterprise Rent-a-Car. Since joining USP in 2009, he has helped improve program offerings through feedback from partners and develop many programs around the eastern states.

Outside of the office, Mike enjoys spending time with his family, traveling and meeting new people. He enjoys the outdoors and reading as much as he can about United States history.

Webinars, Roundtables & Podcasts

Ohio’s Aging Water Infrastructure – Challenges and Solutions for Municipalities, Utilities, and Homeowners with Allie Terrell

Indiana’s Aging Water Infrastructure – Challenges and Solutions for Municipalities, Utilities, and Homeowners with Mike Chambers

States & More Information

State-Specific Blogs

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Illinois
Indiana
Kentucky
Michigan
Ohio

Community Roundtable: Addressing New Challenges from COVID-19 – Moderated by the NLC

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Positive Stories Offer Hope During Coronavirus Epidemic

With ever-increasing numbers of confirmed coronavirus cases, businesses shuttering, layoffs and furloughs, it is only natural that we seek out positive stories to counterbalance growing anxiety. The good news is […]

Coronavirus Presents Challenge to Municipal Officials

Federal health officials have left it up to state and local officials on what measures will be used to prevent or control a coronavirus outbreak in their communities. “Local and […]

Program Will Showcase Emergency Sewer & Water Repairs at City Summit

The National League of Cities City Summit will be held Wednesday, Nov. 20, through Saturday, Nov. 23, at the Henry B. Gonzalez Convention Center in San Antonio, and the NLC […]

Equestrian Center Gives Veterans Sense of Serenity

The Serenity Farm Equestrian Center in Luckey, Ohio, has been offering equine therapy and learning programs for nearly 20 years. The Center aims to help those with neurological and mobility […]

Now is the Time to Think About Frozen Pipes

Summer is ending – time to think about frozen pipes. As the weather begins to cool and we enjoy all those pleasures that come with fall, don’t forget that homeowners […]

Take Over Your Block: An Interview With Better Block Foundation

The latest NLC housing report addresses the importance of neighborhood revitalization. Christie Myers, Managing Director of Opportunity Dallas, interviewed Krista Nightengale, Managing Director of Better Block Foundation, about the great work they […]

Vulnerable Populations Important for Fair Housing Policy

In recognition of Fair Housing Month, Christie Myers, Managing Director of Opportunity Dallas, addresses the importance of fair housing policy and practice to vulnerable populations. “Fair housing practices help people […]

Aging Infrastructure Leads to Lost Money and Public Health Concerns

It is no secret that our country’s aging infrastructure is worsening, and that there is no one guiding agency or overall plan to address myriad issues from crumbling water pipes […]

Infrastructure Needs and Stretched Budgets Addressed by P3s

Our infrastructure is aging, our national deficit growing and our tax revenue just isn’t up to the task – not without politically unpopular and potentially devastating increases. So public-private partnerships, or […]

Build a Stronger America with the EPA

President Trump is inviting local and state governments to “Build a Stronger America” through investment in infrastructure. The president’s plan is to spur $1.5 trillion in investment by distributing $200 […]

Rebuilding Sewage and Water Infrastructure Is Urgently Needed Publicly and Privately

That our national sewage and water infrastructure is in dire shape is no surprise to anyone – nearly ten years ago, the New York Times wrote an article warning of the […]

Older Homes Are Prone To Plumbing Problems

Old homes have unique charms, but they also may be hiding plumbing problems in their walls and floorboards. Older homes can have a host of problems with the plumbing that […]

Columbus’s Blueprint For Clean Streams And Strong Neighborhoods

National League Of Cities Written by Cathy Spain In the late 1970s, I was a research economist writing guidebooks for local officials about the affordability of new infrastructure to achieve […]

Imagine A Day Without Water

It was 11 p.m. Sept. 14, and the Cape Fear Public Utility Authority had a problem, one that could be described as either as small as a 48-inch raw water […]

Three Things Local Officials Should Know About Water Infrastructure

Today, local officials face a problem decades in the making: aging water infrastructure systems and the costs of repair and replacement. Much of the country’s one million miles of water lines are […]

America’s Water Infrastructure Crisis: The Six Pillar Solution

Earlier this year, we introduced the idea of Six Pillars that must be addressed to reverse the dire state of America’s water infrastructure. The solution lies in leadership and a […]

From Rome To New Jersey: A History Of Water And Public Health

The relationship between public health, clean water and sanitation has been explored since ancient times – the Greeks observed a connection between lifestyle, social class and health, but there were […]

America’s Water Infrastructure Crisis: The Six Pillar Solution

Clean water technologies (filtration and chlorination) are likely the most important public health intervention of the 20th Century. —Centers for Disease Control and Prevention Every day, we habitually turn on […]

Day Without Water

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Lead in Water: Utilities and Homeowners Must Both Have Skin In the Game to Protect Public Safety

June is National Safety Month, a time when we should consider how to promote safety in our homes and workplaces. There have been many articles and stories in the news […]

Follansbee, WV – And Many Other Cities In The U.S.

The story of Follansbee begins in 1699 with French explorers who claimed the Ohio River valley and developed trade with many native tribes, including the Mingo Indians who occupied a […]

Infrastructure Week 2016

Infrastructure matters. It matters, in big ways and in small, to our country, our economy, our quality of life, our safety, and our communities. Roads, bridges, rails, ports, airports, pipes, […]

Is Your City A Toxic Pipe Wasteland?

The water crisis in Flint, Michigan, has put a national spotlight on water infrastructure and the importance of upgrading outdated systems, which includes private lines into homes. With water and […]

Program Highlights

The fall campaign is in full swing and seeing great success! We welcomed 47 new cities into the program from across North America. In the United States, the program saw […]

President’s Corner: A Message From Philip E. Riley, Jr., President And CEO

The 2014 – 2015 Fiscal Year was a period of significant growth for Utility Service Partners, Inc., program administrator for the National League of Cities (NLC) Service Line Warranty Program. From the expansion […]

Why Do We Need Public-private Partnerships?

Should cities and municipalities enter into partnerships with private companies? Public entities and private companies have been successfully collaborating for years via advisory boards, stakeholder groups and governance bodies to […]

broken water line, repair water line, main water line to house leaking

In-home Plumbing Protection Available Through NLC Service Line Warranty Program

The NLC Service Line Warranty Program by HomeServe, formerly Utility Service Partners, Inc. (USP) is excited to announce the addition of a new product to the National League of Cities […]

Burst Pipes Create Ice Home

Anytime you leave your home on an extended trip, it’s a good rule of thumb to turn off all the utilities – especially the water! This rule is especially important […]

NLC Calls For Renewed Partnership To Reinvest In Our Water Infrastructure

Recently, NLC joined local governments and water utility and industry leaders to call attention to the state of our nation’s aging infrastructure, the staggering need for water infrastructure investments and […]

Mike’s Upcoming Events

November 2020

Wed 18

November 18 - November 21

2020 NLC City Summit

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