Education - The NLC Service Line Warranty Program by HomeServe

Lead Water Service Line Replacement Poses Problem for Utilities

You turn on the tap and water comes out. It seems simple, but it isn’t for millions of homes across the country that have lead water service lines and lead […]

Lead Service Lines Highly Impact Low-Income, Minority Households

The lead water service lines in this country need to be replaced, but replacement programs need to keep low-income homeowners in mind in the planning stages. There are nine million […]

NLC Service Line Warranty Program and Orem, Utah, Celebrate Service Milestone

What a week it’s been – and it’s only Wednesday! This week, I had the pleasure of joining my colleague Steve Bieranowski in the City of Orem, Utah to meet […]

Bad Debt Impacts Utilities’ Plans for Capital Projects

Bad debt and mounting maintenance costs: Just call them the Scylla and Charybdis of public water utilities. Much of the investment into the water systems across the nation are nearly […]

Lead Service Line Replacement Programs Made More Complex by Incomplete Data

We don’t know how many lead service lines remain in service, and estimates vary by the millions. The American Water Works Association estimated that there are more than 6 million [...]

Infrastructure Bill: Start Planning Now to Obtain Funding for Water Projects

The Infrastructure Investment and Jobs Act, or the bipartisan infrastructure bill, will disseminate billions of dollars to states and local governments for infrastructure projects throughout the country, including the replacement [...]

Oklahoma Man Receives Furnace Repair

After Five Winters Without Heat, Oklahoma Man Receives Furnace Repair Larry H. of Dewey, Oklahoma, had spent five years without a working furnace. "It just quit, and I couldn't figure [...]

Infrastructure Bill Provides Funds to Replace Lead Water Service Lines

Local officials have been making the case for years: We need more federal investment in our nation’s water infrastructure – it has shrunk from 63 percent in the 1970s to […]

Baltimore Launches Backflow Preventer Pilot Program

In October, the City of Baltimore announced a pilot program to install backflow preventers in qualifying homeowners’ sewer laterals as part of an effort to reduce sewage backflow into residents’ […]

Getting the Lead Out: Public and Private Resources for Cities to Address Lead in Water Infrastructure

According to the NRDC’s new national survey of lead water service lines, between 9.7 million and 12.8 million lead pipes are connected to residences. The federal government is focused on [...]