Education - The NLC Service Line Warranty Program by HomeServe

Preventing Pipes from Freezing: DIY Tips

With fall and colder weather comes the possibility of burst and frozen pipes. Now is the time to encourage your residents to winterize their home plumbing system and preventing pipes […]

Water or Sewer Line Replacement or Repair Can Be a Hidden Cost

More than 40 percent of your community’s residents don’t know they’re responsible for their water and sewer service lines and will turn to municipal or utility representatives when there is […]

Water Service Line Leaks Waste Water, Imperil Health

Our communities have an aging infrastructure problem, and water line leaks waste trillions of gallons of water each year. Research has shown that water service lines made of materials such […]

Public-Private Partnerships May Be Solution to Aging Infrastructure

Infrastructure is aging, the national deficit is growing and tax revenue has taken a hit from COVID-19. Many communities are wondering where they will find the funds to provide basic […]

Broken Sewer Line Repair a Relief to Homeowner

Linda J. of Baton Rouge learned the hard way that all home warranties are not created equal when she needed a sewer repair. She thought she was covered in the […]

Cut Costs? Cities Lose Revenue to COVID-19

One of the furthest reaching impacts of COVID-19 – one many of your residents will likely not see until it’s playing out in its entirety – is how reduced tax [...]

Water Supply Safety in Focus During Safety Month

During National Safety Month, you’re focusing on ways to be safe both at home and at work. Since we’re all preoccupied with improving our personal hygiene to fight the global […]

Community Roundtable – Addressing New Challenges from COVID-19

The COVID-19 pandemic has brought new challenges to local and utility leaders. How do you keep the utilities running, ensure the safety of your employees and residents, or hold public meetings […]

Community Roundtable: Addressing New Challenges from COVID-19 – Moderated by the NLC

Public servants and business leaders will discuss the new challenges that cities face in managing the COVID-19 epidemic and how to best face those challenges in a community roundtable moderated [...]

The Worst Call: How Our Service Line Warranty Can Help

“I had a call … ” Those words can make you cringe, because rarely does a resident reach out to tell you what a great job you’re doing – it’s […]