Broken Sewer Line Repair a Relief to Homeowner

Linda J. of Baton Rouge learned the hard way that all home warranties are not created equal when she needed a sewer repair. She thought she was covered in the […]

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Cut Costs? Cities Lose Revenue to COVID-19

One of the furthest reaching impacts of COVID-19 – one many of your residents will likely not see until it’s playing out in its entirety – is how reduced tax […]

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Water Supply Safety in Focus During Safety Month

During National Safety Month, you’re focusing on ways to be safe both at home and at work. Since we’re all preoccupied with improving our personal hygiene to fight the global […]

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Community Roundtable – Addressing New Challenges from COVID-19

The COVID-19 pandemic has brought new challenges to local and utility leaders.  How do you keep the utilities running, ensure the safety of your employees and residents, or hold public meetings […]

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The Worst Call: How Our Service Line Warranty Can Help

“I had a call … ” Those words can make you cringe, because rarely does a resident reach out to tell you what a great job you’re doing – it’s […]

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Economic Shock Can Threaten Vulnerable Residents

Economic shock is a bigger threat than you or residents you serve may realize. Economic shock, or a large and unexpected expense, impacts roughly 60 percent of American households each […]

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Service Line Failure Can Cause Economic Shock

Dr. Juneseok Lee, formerly an Associate Professor of Civil and Environmental Engineering at San Jose State University, researched water service line failure, finding a significant portion of housing stock is […]

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Foundation Assists Homeless Veterans Organization

Shane D’Onofrio made helping homeless veterans his life’s work. Shane had special empathy for struggling veterans, since he had served himself and suffered an injury that caused mobility issues. He […]

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Economic Shock is Hidden Threat to One-Third of Americans

Economic shock, a large, unexpected expense such as a home system repair or sudden loss of income, is a hidden threat to your community. You may be surprised at how […]

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Sewer Line Failure Causes Financial Shock

Andrew had a sewer line failure and water was spreading across his living room. Despite his best efforts, he was losing ground. “We had a shop-vac in there, trying to […]

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