Connecticut Partnerships

Connecticut makes us think of clam bakes, lighthouses, beautiful historic towns dating back to the Revolutionary War. But it shares one thing with every other state… aging infrastructure that can lead to unforeseen damages to service lines for residents. That’s why so many communities throughout Connecticut have turned to the NLC Service Line Program by HomeServe to help their residents in their times of need.

Most homeowners don’t realize they are responsible for the water and sewer lines from the street to their meter, and are shocked to find they must pay to repair damage caused by age, tree roots, and other issues. Planning ahead and having a warranty program in place to cover these costs can make all the difference when an unexpected emergency occurs.

In fact, in Connecticut we have:

  • 2 Municipal and Water Utility Partners;
  • Over 3,700 Active Water-Related Protection Plans;
  • Saved Residents Over $1 Million in Water-Related Repairs;

Nationally, we completed over 30,000 Completed Emergency Home Repairs in 2019.

HomeServe Cares Foundation

At HomeServe, caring is in the fabric of our corporate culture. Which is why we are committed to putting people at the heart of everything we do, and that includes our corporate social responsibility. We actively support and care for People, Veterans, the Common Good and Communities, both locally and nationwide with the HomeServe Cares Foundation.

Click below to see what some of our customers had to say about HSCF.

More Connecticut Information

Click the Endorsement Letter to Download

Upcoming Events

Latest Past Events

2020 NLC City Summit

Visit the virtual NLC Service Line Warranty Program booth to learn how our program can help address cities’ urgent need to provide homeowners with resources to cover the repair of […]

HomeServe Acquires HVAC Operations from UGI HVAC Enterprises, Inc.

Acquisition furthers HomeServe’s Mid-Atlantic HVAC service business footprint, enhances customer satisfaction and opportunities to achieve operational efficiencies NORWALK, Conn. – October 1, 2020 – HomeServe USA (HomeServe), a leading provider of […]

HomeServe Announces Winners of “Caring For Community” Grant Program Focused on Coronavirus Relief

Five winners selected with a combined grant value of over $50,000 NORWALK, CT (Sept 29, 2020) – HomeServe USA, a leading provider of home repair solutions, announced the latest winners of […]

HomeServe Celebrates 7th Annual National Tune-Up Day on September 25th

Schedule A Heating System Tune-Up Before Frigid Winter Temps Arrive Norwalk, CT – September 25, 2020 – HomeServe USA (HomeServe), a leading provider of home repair solutions, marks the 7th Annual National Tune-Up Day on […]

CenterPoint Energy along with HomeServe USA bringing optional home protection plans to Mississippi

Houston – Sept. 23, – Today, CenterPoint Energy (NYSE: CNP) and HomeServe USA Corp. (HomeServe), a provider of emergency home repair programs to homeowners nationwide, are announcing an extension of their […]

HomeServe HVAC Segment Continues Expansion with Acquisition of Freedom Heating and Cooling in Birmingham, Alabama

Norwalk, Conn. (August 10, 2020) – HomeServe USA (HomeServe), a leading provider of service plans, repair and installation services for the home, today announced the acquisition of Birmingham, Alabama-based Worry Free Comfort Systems, […]

HomeServe Launches Fifth Round of “Caring For Community” Grant Program

Grants will address challenges from the coronavirus pandemic Norwalk, Conn. (August 4, 2020) – HomeServe USA, a leading provider of home repair solutions, launched its next request for applications for the HomeServe […]

First Annual Report on Success of HomeServe Cares Foundation

Published by BusinesWire NORWALK, Conn.–(BUSINESS WIRE)–HomeServe USA, a leading provider of home repair solutions serving more than 4.4 million customers across the US and Canada, recently released its first annual report detailing […]

Pike Natural Gas Company to offer home repair service plans from HomeServe to residential customers

Published by the Highland County Press Pike Natural Gas Company today announced its new partnership with HomeServe USA (HomeServe), a leading provider of home emergency repair service plans to offer […]

Grace Power Heads to Private Sector as Regulatory Affairs Vice President

Published by Insider New Jersey BPU Chief of Staff Grace Power is departing the Murphy Administration to join HomeServe USA as Regulatory Affairs Vice President to lead the company’s nationwide […]

Air conditioning system needs regular maintenance

Published by the South Jersey The Central Record HAMMONTON >> Summer is officially here. If you have not had your home air conditioning system serviced this year, now is the […]

HomeServe Cares Foundation Announces Winners of ‘Caring for Community’ Grant Program

The Winners Will Each Receive $25,000 to Support Community-Enhancement Projects. NORWALK, Conn.–(BUSINESS WIRE)–HomeServe USA announced today the first-ever winners of the HomeServe Cares Foundation’s (HSCF) Caring for Community grant program. […]

West Springfield Residents Can Now Pay for Water and Sewer Line Insurance

By: Mike Masciadrelli Originally published on wwlp.com.   WEST SPRINGFIELD, Mass. (WWLP) – West Springfield residents now have the option to pay for water and sewer line insurance. Homeowners in […]

Niskayuna Couple Flooded with Support After Broken Service Line, Want to Change Law

By Mallory Moench Originally published on timesunion.com. NISKAYUNA — Two weeks after Caryn Luna shared her story with the Times Union about facing a bill for thousands of dollars for […]

HomeServe Gives Back

Originally published by Observer-Reporter.com. Homeserve USA employees, along with Canonsburg Mayor David Rhome and Canonsburg Council, weeded, mulched, planted flowers and trimmed trees on Pike Street at the Jean Popp […]

More Than $100,000 in Assistance Provided through EWSU Partnership

by Christie York Originally published by wiky.com More than $100,000 in utility bill assistance has been provided to Evansville residents since the launch of a partnership between Evansville Water and […]

HomeServe Launches HomeServe Cares Foundation

Robust, Four Pillar Corporate Social Responsibility Program Spreads Hope and Supports Communities Norwalk, Conn. (April 2, 2019) – Today, HomeServe USA (HomeServe), a leading provider of home repair solutions, launched […]

Parson, Schatz stress infrastructure at annual Missouri Municipal League conference

By Alisha Shurr Originally published by The Missouri Times. Speaking to a room of more than 250 local officials from across the state, the Governor and the Senate President Pro […]

Skilled Trades Offer a Future for Veterans

By J.M. Simpson Originally posted on Northwest Military’s website. The skilled trades offer veterans a sound and prosperous future. The aging of Baby Boomers and the disinterest by young adults in […]

Service Line Warranties of America, a HomeServe Company, Wins the Better Business Bureau of Western PA’s 2018 Torch Awards for Ethics

Originally posted on the Better Business Bureau’s website. Click here to view the press release. Your Better Business Bureau of Western PA is pleased to announce the winners of its 2018 Torch Awards […]

HomeServe USA Celebrates 15 Years of Service

HomeServe USA, a leading provider of home emergency repair solutions, now serving over 3.6 million customers across the U.S. and Canada, is celebrating 15 years of service in the United States. This […]

Utility Warranty Program Has Saved Residents Nearly $40,000

By Debbie Townsend Thousands of Edina, Minnesota residents have signed up for utility line insurance through the Service Line Warranty of America (SLWA) program. For some of them, the monthly […]

HomeServe Hosts Third Annual Contractor Conference with Special Guests from the PBS Series This Old House

CHATTANOOGA, Tenn.- Last week, HomeServe USA, a leading provider of home repair solutions to 3.6 million customers across the U.S. and Canada, hosted 46 of the company’s top contractor partners at […]

HomeServe Joins This Old House on PBS as Sponsor

HomeServe and This Old House partner to educate homeowners with expert advice that helps them maintain, enhance and protect their homes—and raise awareness about the job skills gap and critical […]

Texarkana, Texas, Partners with Service Line Warranties of America

Service Line Warranties of America (SLWA) will send out mail outs to Texarkana, Texas residential customers to offer protection for homeowners for their Water Service Line in the month of […]

The City of Newark Solves a Big Problem

By Mildred Crump, Council President, City of Newark Water main breaks seem to be happening with alarming frequency lately in the United States. The age and condition of water infrastructure […]

HomeServe Repair Service Plan Remains a Success in Kansas City

HomeServe Repair Service Plan Remains a Success! Reprinted from Kansas City BPU Connection, Winter 2018. Click here to view the newsletter in its entirety. BPU and the Unified Government (UG) […]

Service Line Protection Available for Spencer Homeowners

Spencer, Iowa – The City of Spencer has partnered with Service Line Warranties of America (SLWA) to offer homeowners optional residential external water service line warranties. The coverage is voluntary […]

Jackson MUA Charity Grants Awarded through HomeServe USA Contract

JACKSON, NJ – The Jackson Municipal Utility Authority has awarded their 2017 grants to local charities through their deal with HomeServe USA, a private line insurance vendor.  The MUA selected […]

Service Line Protection Available For Akron, Ohio Homeowners

Akron, Ohio, January 3, 2018 – The City of Akron has partnered with Service Line Warranties of America (SLWA) to offer homeowners optional residential external water service line warranties. The […]

Utility Service Partners, a HomeServe Company, Serves as a Conference Sponsor of the National League of Cities’ City Summit

City of Phoenix Presented Leadership Award for Participation in NLC Service Line Warranty Program NORWALK, Conn.–(BUSINESS WIRE)– The NLC Service Line Warranty Program (formerly administered by Utility Service Partners (USP), […]

NLC Service Line Warranty Program Welcomes 36 New Partners this Fall

Our team is growing! During the past six months, we have been thrilled to welcome 36 new partners to the National League of Cities (NLC) Service Line Warranty Program. Our […]

HomeServe Completes Acquisition of Utility Service Partners, Inc.

Norwalk, CT – July 1, 2016 – HomeServe plc, parent company of HomeServe USA (HomeServe), a leading provider of home repair solutions, today announced the successful completion of HomeServe USA’s […]

Hamilton, Ontario, surpasses more than 10,000 enrollments with Service Line Warranties of Canada

The City of Hamilton, Ontario, has surpassed more than 10,000 enrollments since the Service Line Warranties of Canada (SLWC) program rolled out in September 2014. The program offers affordable repair […]

City of Phoenix Homeowners Have Saved More Than $1 Million in Repair Costs for Water and Sewer Lines with the NLC Service Line Warranty Program

Phoenix, Arizona—The City of Phoenix, Arizona, has become the second partner participating in the National League of Cities (NLC) Service Line Warranty Program to surpass $1 million in paid repair […]

Utility Service Partners Welcomes 36 New Partnerships Across North America

The NLC Service Line Warranty Program by HomeServe (formerly known as Utility Service Partners, Inc. (USP)) welcomes 36 new partners this fall – including several cities in Arizona, Iowa, Texas […]

Service Line Warranties of America presented with the West Virginia Municipal League Conservation Award

Wheeling, West Virginia—Service Line Warranties of America was presented with the 2015 Conservation Award at the 46th West Virginia Municipal League Annual Conference at Oglebay Resort in Wheeling, West Virginia, […]

In-Home Plumbing Protection Available Through NLC Service Line Warranty Program

Utility Service Partners, Inc. (USP) is excited to announce the addition of a new product to the National League of Cities (NLC) Service Line Warranty Program. The In-Home Plumbing repair […]

Utility Service Partners Provides 80 Free Warranties To Southeast Energy Assistance In Atlanta

The NLC Service Line Warranty Program by HomeServe (formerly Utility Service Partners, Inc. or USP) partnered with the Southeast Energy Assistance Program in Atlanta, Georgia, to offer 40 water line […]

Service Line Warranties Of America Sponsors The Forever Young Ball In Atlanta

Service Line Warranties of America (SLWA), previously owned by Utility Service Partners, Inc. (USP) company before it was purchased by HomeServe, was proud to be a Presenting Opportunity Sponsor for […]

Moore, Oklahoma, Presented With Utility Service Partners, Inc.’s 2014 Leadership Award

On December 1, 2014, Utility Service Partners, Inc. (USP) presented the City of Moore, Oklahoma, with the 2014 Leadership Award in recognition of their leadership, persistence and perseverance efforts to […]

Tulsa, 5k Surpasses 15,000 Orders For The National League Of Cities Service Line Warranty Program

Tulsa, Oklahoma, surpasses 15,000 orders for the National League of Cities Service Line Warranty Program since rollout in early fall of 2014. Administered by Service Line Warranties of America (SLWA), […]

Corporate Review Discussed Utility Line Warranty With Utility Service Partners

The NLC Service Line Warranty Program by HomeServe, previously known as Utility Service Partners, Inc. (USP), spoke with Corporate Review to discuss the effects of aging infrastructure on communities around […]

Hamilton, Ontario, surpasses more than 6,500 enrollments with Service Line Warranties of Canada

The City of Hamilton, Ontario, has surpassed more than 6,500 enrollments with Service Line Warranties of Canada (SLWC) since the program rolled out in September 2014. The program offers affordable […]

Utility Service Partners Welcomes 12 New Partners Across North America

Utility Service Partners, Inc. (USP) welcomes 12 new fall partners—including Hamilton, Ontario; Tulsa, Oklahoma, and Tucson, Arizona—who join more than 200 municipalities across North America offering the National League of […]

Amazing Cities Presents Councilor Jack Henderson With The 2014 Vision Award

Tulsa, Oklahoma—Amazing Cities founder and National League of Cities Service Line Warranty Program advisor, James Hunt, presented Tulsa Councilor Jack Henderson with the 2014 Vision Award on September 18, 2014. […]

Utility Service Partners, Inc. Expands to Canada

Hamilton, Ontario—Service Line Warranties of Canada, Inc. (SLWC), a HomeServe company, is pleased to make external water line, sewer lateral and in-home plumbing repair protection available to Hamilton homeowners. “We […]

21st Century Television Discusses Service Line Warranty With Utility SERVICE Partners

Utility Service Partners, Inc. (USP) (now known as the NLC Service Line Warranty Program by HomeServe) was delighted to be featured August 17 on Bloomberg Television (as pd. prog) when […]

National League of Cities Service Line Warranty Program Celebrates 200th Partner

The City of Durango, Colorado, is the 200th partner in the National League of Cities Service Line Warranty Program. The National League of Cities Service Line Warranty Program has nearly […]

Service Line Warranties of America participates in the City of San Diego Earth Day Event

On April 24, Service Line Warranties of America (SLWA) participated in San Diego, California’s annual Earth Day event in Civic Center Plaza promoting sustainability, alternative transportation and green living programs […]

NLC Service Line Warranty Program Employees Host a Jelly Bean Drive for Beverly’s Birthdays

Everyone deserves a chance to have a birthday party, which is why NLC Service Line Warranty Program by HomeServe employees stepped up to donate candy and party supplies to Beverly’s […]

Utility Service Partners Employees Welcome Children For Take Our Daughters And Sons To Work Day

On April 24, 2014, the NLC Service Line Warranty Program by HomeServe (previously Utility Service Partners, Inc. (USP)) hosted nine students for Take Our Daughters and Sons to Work Day®. […]

Press Release: Service Line Warranties of America receives Western PA BBB Torch Award for Marketplace Ethics

Service Line Warranties of America (SLWA), a HomeServe company, is proud to be selected as the 2013 Winner of the Western Pennsylvania Torch Award for Marketplace Ethics by the Western […]

Utility Service Partners Recognizes Clarence Anthony, Mayor Marie Lopez Rogers And The City Of Atlanta Georgia …

At the 2013 National League of Cities Congress of Cities and Exposition in Seattle, Washington, the NLC Service Line Warranty Program by HomeServe (formerly Utility Service Partners, Inc. (USP)) presented […]

Utility Service Partners Recognized For Outstanding Contributions To The National Black Caucus Of Located Elected Officials (NBC LEO)

The NLC Service Line Warranty Program by HomeServe (formerly Utility Service Partners, Inc. (USP)), administrator of the National League of Cities Service Line Warranty Program, was recognized by the National […]

Press Release: USP and SLWA Assist in Moore Recovery

While the nation watched in shock at the devastation in Moore, Okla., May 20, 2013— The NLC Service Line Warranty Program by HomeServe, formerly Utility Service Partners, Inc. (USP), sprang […]

Press Release: Utility Service Partners Announces The Appointment Of Advisor Jim Hunt

Canonsburg, PA – Utility Service Partners, Inc. (USP) is proud to announce that Jim Hunt will be joining USP as an Advisor. Jim Hunt brings extensive experience in local government […]

Ashley Shiwarski

Connecticut Regional Account Director

Contact Ashley Shiwarski

Wes Preston

Connecticut Regional Area Representative

Contact Wes Preston

Customer Testimonials

  • The contractor that was assigned arrived on time, knew exactly what was causing my problem and was able to fix it in a timely matter. I was pleased and I referred them and your company to my neighbor. – Wanda J., East Hartford, CT
  • Great experience! Plumber was on time and efficient! – James & Moira M., Waterbury, CT
  • Great experience overall from time I placed the phone call till the service call was finished by a great company – Rodrigo G., Norwalk, CT
  • Excellent! The job was finished within 2 hours of filing the claim!! – Kari K., Norwalk, CT
  • I had a great experience with associates from Home Serve!! My call was taken very serious and quickly acted on. Once they arrived at my home the tech Joe was very courteous and worked very neatly. My issue was resolved in about an hour!! Thanks so much!!! – Frank O., Bristol, CT

 

BBB Torch Award 2018