Georgia Partnerships

Georgia is a peach of a state with a landscape ranging from gorgeous beaches to rolling farms, a fascinating history, and a vibrant cultural life. But it shares one thing with every other state… aging infrastructure that can lead to unforseen damages to service lines for residents. That’s why so many communities throughout Georgia have turned to the NLC Service Line Program by HomeServe to help their residents in their times of need.

Most homeowners don’t realize they are responsible for the water and sewer lines from the street to their meter, and are shocked to find they must pay to repair damage caused by age, tree roots, and other issues. Planning ahead and having a warranty program in place to cover these costs can make all the difference when an unexpected emergency occurs.

In fact, in Georgia we have:

  • 35 Municipal and Water Utility Partners;
  • Over 29,000 Active Water-Related Protection Plans;
  • Over 30,000 Completed Emergency Home Repairs in 2019.

We saved homeowners in your state over $5.4 million in water-related costs since 2017.

HomeServe Cares Foundation

At HomeServe, caring is in the fabric of our corporate culture. Which is why we are committed to putting people at the heart of everything we do, and that includes our corporate social responsibility. We actively support and care for People, Veterans, the Common Good and Communities, both locally and nationwide with the HomeServe Cares Foundation.

Click below to see what some of our customers had to say about HSCF.

More Georgia Information

Click the Endorsement Letter to Download

NLC Service Line Warranty Program Partner Testimonial – Vince Williams, Union City, Georgia

The National League of Cities (NLC) Service Line Warranty Program benefits cities and residents. But don’t take our word for it – read what they have to say.

The NLC Service Line Warranty Program was conceived in partnership with the NLC to educate property owners about their service line responsibilities and protect them against a potentially significant out-of-pocket repair expense. The Program also offers numerous benefits to our municipality partners.

Download Partner and Customer Testimonials

Upcoming Events

Georgia's Aging Water Infrastructure - Challenges and Solutions for Municipalities, Utilities and Homeowners

Water Line Repair Brings Relief to Homeowner

Shirley C., her child and her grandchild lived together in her Georgia home, but the homeowner was dealing with a host of home repair issues she couldn’t afford to fix. [...]

Home Maintenance Challenges of Aging in Place

Home maintenance challenges are a key factor for aging Americans wishing to remain in their own homes. According to U.S. Census data, the number of Americans aged 65 and older is […]

Six Tips To Help Residents Age In Place

Since Jan. 1, 2011, 10,000 Baby Boomers are eligible to retire daily, and Americans 65 and older will make up 19 percent of the population by 2030. Many of those […]

HomeServe Acquires HVAC Operations from UGI HVAC Enterprises, Inc.

Acquisition furthers HomeServe’s Mid-Atlantic HVAC service business footprint, enhances customer satisfaction and opportunities to achieve operational efficiencies NORWALK, Conn. – October 1, 2020 – HomeServe USA (HomeServe), a leading provider of […]

HomeServe Announces Winners of “Caring For Community” Grant Program Focused on Coronavirus Relief

Five winners selected with a combined grant value of over $50,000 NORWALK, CT (Sept 29, 2020) – HomeServe USA, a leading provider of home repair solutions, announced the latest winners of […]

HomeServe Celebrates 7th Annual National Tune-Up Day on September 25th

Schedule A Heating System Tune-Up Before Frigid Winter Temps Arrive Norwalk, CT – September 25, 2020 – HomeServe USA (HomeServe), a leading provider of home repair solutions, marks the 7th Annual National Tune-Up Day on […]

Lee Zell

Georgia Regional Account Director


Contact Lee Zell


Partner Testimonials

“After four years of program participation (and over $1 million spent by the NLC Program on Atlanta homeowner repairs), we continue to receive compliments from our constituents on our sharing this opportunity with them. Many have signed up and for those who have had to use the service; we have not received any complaints.” – Felicia Moore, City of Atlanta Councilmember

Customer Testimonials

  • Everyone that I have talked to has been very nice and helpful. My problems were taken care of in a timely matter. I have told all my co-workers and friends this is the most wonderful insurance for home owners and seniors. – Carolyn M., La Fayette, GA
  • The two gentlemen who came to help me with my plumbing problem were wonderful! Experienced and efficient as well as just really great guys! Thank you so much! – Deborah A., Lilburn, GA
  • They got right out there and did a great job. Having the Service Line Warranty saved us hundreds of dollars! – Robert G., Atlanta, GA
  • When I contacted Home Serve to let them know we had no hot water, in less than 2 hours, I received a call from a local contractor and set an appointment and the work was completed expeditiously! We have hot water! – David V., Stone Mountain, GA


BBB Torch Award 2018