More Than 10,500 Customers Participate in the Repair Plan Program
San Dimas, California – December 13, 2021 – Since 2019, HomeServe has offered Golden State Water Company (Golden State Water) customers access to optional, affordable service plans that can help cover the costs to repair or replace water and sewer lines that connect their homes to utility-owned infrastructure.
Over the last two years, HomeServe has enrolled 10,588 Golden State Water customers for coverage and has saved participants over $1 million in repair costs. This program has helped customers address repairs they would otherwise have to pay for out-of-pocket.
The HomeServe program offers Golden State Water customers access to optional no-deductible repair service plans that cover water and sewer service line repairs and in-home plumbing emergencies. When a covered repair arises, customers with a service plan have access to local, qualified contractors who can complete the repair quickly. Many homeowners are unaware that they are financially responsible to repair water and sewer lines on their property, and that repairs are usually not covered under standard homeowner’s insurance.
Golden State Water customers give the program top reviews after receiving service with an average rating of 4.8 stars out of 5:
- Philip from Barstow: “From the time I called till the time I got service was great and well worth to have HomeServe to cover us thanks.”
- Candace from Cypress: “The technician we had was very professional and friendly and knowledgeable. He did an excellent job!”
- Herman from Bay Point: “I’m really happy with the work HomeServe did. So professional. Plumber was understanding, caring, and the work he did is a work of art. Awesome YESSSS!”
“Golden State Water is looking out for its customers by providing these peace-of-mind plans that help them prepare financially for what can often be a very expensive home repair,” said Tom Rusin, CEO, HomeServe North America. “The number of Golden State Water customers taking advantage of the program, the high post-repair satisfaction ratings, and the customer savings topping $1 million speaks to the benefit of the program.”
Golden State Water customers can learn more about the available plans by calling 1-833-492-3884 or visiting www.WaterLineRepairForGS.com.