Vermont Partnerships

Vermont is a stunningly beautiful state that celebrates community and diversity, from quaint towns to gorgeous mountains, art and culture to industry.  But the state shares one thing with every other state… aging infrastructure that can lead to unforeseen damages to service lines for residents. That’s why so many communities throughout the state could benefit from a partnership with the NLC Service Line Program by HomeServe to help their residents in their times of need.

Most homeowners don’t realize they are responsible for the water and sewer lines from the street to their meter, and are shocked to find they must pay to repair damage caused by age, tree roots, and other issues. Planning ahead and having a warranty program in place to cover these costs can make all the difference when an unexpected emergency occurs.

In 2020, Vermont residents have 60 water-related HomeServe policies, and have saved more than $26,000 dollars since 2017.

Partnerships can lead to more policies, and millions more in savings for your residents. In fact, we already have partners in your neighboring states:

  • In Massachusetts, residents have over 5,300 policies, and have saved over $1.7 million since 2017;
  • In Connecticut, residents have over 3,700 policies that have saved residents over $1 million since 2017;
  • In New York, residents have over 100,000 policies that have saved them more than $16.1 million dollars in repairs.

Nationally, we completed over 30,000 Completed Emergency Home Repairs in 2019.

HomeServe Cares Foundation

At HomeServe, caring is in the fabric of our corporate culture. Which is why we are committed to putting people at the heart of everything we do, and that includes our corporate social responsibility. We actively support and care for People, Veterans, the Common Good and Communities, both locally and nationwide with the HomeServe Cares Foundation.

Click below to see what some of our customers had to say about HSCF.

More Partnership Information

Click the Endorsement Letter to Download

Savings & Solutions

The National League of Cities (NLC) Service Line Warranty Program benefits cities and residents. But don’t take our word for it – read what they have to say.

The NLC Service Line Warranty Program was conceived in partnership with the NLC to educate property owners about their service line responsibilities and protect them against a potentially significant out-of-pocket repair expense. The Program also offers numerous benefits to our municipality partners.

Download Partner and Customer Testimonials

Upcoming Events

When Sewer Line Repair Arises, Homeowner Relies on HomeServe

When Jack C. of Amityville, N.Y., purchased his home three years ago, he knew that there could be issues – the home, for all its charms, was 70 years old. [...]

Positive Stories Offer Hope During Coronavirus Epidemic

With ever-increasing numbers of confirmed coronavirus cases, businesses shuttering, layoffs and furloughs, it is only natural that we seek out positive stories to counterbalance growing anxiety. The good news is […]

Is Your Tap Water Safe to Drink?

As a municipal official, you want to know that your residents’ tap water is safe to drink, but there may be things lurking in the water supply of which you […]

HomeServe Cares Foundation Announces Winners of ‘Caring for Community’ Grant Program

The Winners Will Each Receive $25,000 to Support Community-Enhancement Projects. NORWALK, Conn.–(BUSINESS WIRE)–HomeServe USA announced today the first-ever winners of the HomeServe Cares Foundation’s (HSCF) Caring for Community grant program. […]

West Springfield Residents Can Now Pay for Water and Sewer Line Insurance

By: Mike Masciadrelli Originally published on   WEST SPRINGFIELD, Mass. (WWLP) – West Springfield residents now have the option to pay for water and sewer line insurance. Homeowners in […]

Niskayuna Couple Flooded with Support After Broken Service Line, Want to Change Law

By Mallory Moench Originally published on NISKAYUNA — Two weeks after Caryn Luna shared her story with the Times Union about facing a bill for thousands of dollars for […]

HomeServe Launches HomeServe Cares Foundation

Robust, Four Pillar Corporate Social Responsibility Program Spreads Hope and Supports Communities Norwalk, Conn. (April 2, 2019) – Today, HomeServe USA (HomeServe), a leading provider of home repair solutions, launched […]

HomeServe USA Celebrates 15 Years of Service

HomeServe USA, a leading provider of home emergency repair solutions, now serving over 3.6 million customers across the U.S. and Canada, is celebrating 15 years of service in the United States. This […]

HomeServe Hosts Third Annual Contractor Conference with Special Guests from the PBS Series This Old House

CHATTANOOGA, Tenn.- Last week, HomeServe USA, a leading provider of home repair solutions to 3.6 million customers across the U.S. and Canada, hosted 46 of the company’s top contractor partners at […]

HomeServe Joins This Old House on PBS as Sponsor

HomeServe and This Old House partner to educate homeowners with expert advice that helps them maintain, enhance and protect their homes—and raise awareness about the job skills gap and critical […]

Utility Service Partners, a HomeServe Company, Serves as a Conference Sponsor of the National League of Cities’ City Summit

City of Phoenix Presented Leadership Award for Participation in NLC Service Line Warranty Program NORWALK, Conn.–(BUSINESS WIRE)– The NLC Service Line Warranty Program (formerly administered by Utility Service Partners (USP), […]

HomeServe Completes Acquisition of Utility Service Partners, Inc.

Norwalk, CT – July 1, 2016 – HomeServe plc, parent company of HomeServe USA (HomeServe), a leading provider of home repair solutions, today announced the successful completion of HomeServe USA’s […]

NLC Service Line Warranty Program Welcomes New Cities

NLC Service Line Warranty Program Welcomes New Cities NLC soon will celebrate two years of offering the NLC Service Line Warranty Program to cities and their residents. Since the program […]

Wes Preston

Vermont Regional Area Representative

Contact Wes Preston


Partner Testimonials

“Upon moving in to our 100 year old home, we had a sewer backup the basement.  Called the 800 number and within a minute or two my plumber was added to the list.  Repairs were done the same day and we were completed covered!   Was always a believer in the program as a municipal partner, but as an end user, I was completely impressed with the professionalism and solid customer service support.  The HomeServe program is a winner!”  – John Brenner, Deputy Executive Director, Pennsylvania Municipal League


Delaware Customer Testimonials

  • I always have a great experience with Home Serve. I have used my service on many occasions over the years and have not had one bad experience. My most recent experience was excellent as usual.  – Allen J., Newark, DE
  • Had a good experience from servicemen that came and had good service from Home serve making sure I was taken care of in a timely manner. – Ralph P., Claymont, DE
  • The gentleman found my water leak and was able to fix it without any damage to my kitchen. I was so afraid the leak was from a pipe behind my cabinets but it turned out to be a leaky connection to the Fridge. He attempted to pull the Fridge out but it would have damaged my floor so he reached behind the Fridge over the counter. I was very pleased it was a simple repair. – Patricia H., Wilmington, DE
BBB Torch Award 2018